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Solutions Overview
ServiceSPAN solutions combine vision, technology, off-the-shelf products and domain expertise into best-in-class platforms, enabling our customers to meet the challenges of delivering innovative services to their marketplace in a timely and cost effective environment.
ServiceSPAN's proven solutions include: |
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Exception Manager |
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Increases flow-through by automatically correcting exceptions (zero-touch) and provides productivity improvements at the work center level for work items that require manual handling |
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Service Manager |
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Supports a service throughout its lifecycle by providing flow-through service activation, exception management, customer care, billing mediation services and robust reporting in one integrated solution |
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Marketing Program Manager |
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Provides an effective tool for marketing groups to track specific marketing programs (such as a program to reduce churn), manage CPE fulfillment, generate customer lists for direct mail programs, or determine eligibility for program awards and certificate distribution |
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Mediation Manager |
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Captures usage data from network elements and manages the processing and delivery of the data to billing, marketing, and engineering systems |
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Management Center |
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Provides low cost integration of new network elements with legacy operations systems |
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Phone: (516) 576-8000
Fax: (516) 576-8001 |
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101 Sunnyside Blvd.
Plainview, NY 11803 |
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