DANIEL W. CORCORAN

President and Founder

Daniel Corcoran founded the company in 1986. As president of ServiceSPAN, Mr. Corcoran oversees the technology direction of the company and leads all business operations. Mr. Corcoran has over 17 years experience integrating new OSS and network elements with legacy OSS infrastructures used by major carriers of enhanced services. Mr. Corcoran is also an expert in the area of service activation, data mediation, and customer care for enhanced voice and data services in telecommunications.

As the current elected Chairman of the Unified Communication Committee of the TeleMessaging Industry Association (TMIA), Mr. Corcoran is involved in the marketing and technical challenges of the telecommunications industry in launching next generation voice and data services. Mr. Corcoran is the recipient of the 1999 Long Island Business Award for the 40 Top Entrepreneurs Under Age 40, and a 1999 finalist for Ernst & Young’s Entrepreneur of the Year.

WILLIAM EHLINGER

Senior Vice President,
Marketing and Sales

William Ehlinger has spent more than 19 years in telecommunications operations management, product management and new product development. As Senior Vice President of Marketing, Mr. Ehlinger is responsible for product marketing and management, business development, corporate strategic alliances, and partnerships.

Prior to joining ServiceSPAN, Mr. Ehlinger was responsible for developing messaging products at Bell Atlantic and for the strategic planning of Bell Atlantic’s Unified Messaging direction.

Mr. Ehlinger holds an MBA in Business Management, is a director for the VMA International Association for Enhanced Voice Services and chairs the Telephone Answering subcommittee of the TeleMessaging Industry Association (TMIA).

YOUNGN CHANLAM

Vice President,
Quality Assurance

As Vice President of Quality Assurance, Youngn Chanlam is responsible for the development of quality assurance practices and procedures and the implementation of process improvement initiatives at ServiceSPAN. She also manages several accounts and is instrumental in bringing customer requirements to the development group through her constant interaction with our customers.

Ms. Chanlam joined ServiceSPAN in 1992 and has held various positions in customer service and support and product management. Ms. Chanlam holds a Master's degree in Operations Research. She is also a Certified Netware Engineer, a Software Engineering Management Certified Professional and a Project Management Professional (PMP).

AMIT SIKDAR

Senior Vice President, Development and Professional Services

Amit Sikdar is an accomplished software developer, technologist and system architect with more than 14 years of experience in the telecommunications industry. As Senior Vice President of Development, Mr. Sikdar is responsible for all development activities for our products and solutions.

Mr Sikdar first joined ServiceSPAN in 1989. Prior to re-joining ServiceSPAN in 1998, Mr. Sikdar spent three years at Periphonics as a project manager who was responsible for client relationships in large multi-site system deployments. Mr. Sikdar holds a Master’s degree in Computer Science.

JOHN GAZZO

Executive Director, International Sales

John Gazzo has over 25 years of experience in all aspects of the telecommunications industry, delivering complex Operations Support Systems to Service Providers in the United States and over 15 countries in Europe, South America, and Asia Pacific. As ServiceSPAN's Vice President of Global Sales, Mr. Gazzo is responsible for managing ServiceSPAN's sales activities in the international market.

Mr. Gazzo has held numerous Senior Management positions including Customer Technical Support, Sales, Marketing, Research and Development, Business Development including Mergers and Acquisitions and Strategic Planning, and was the General Manager of an OSS systems division of a public telecommunications company.