Targeted analysis and innovative technology solutions that quickly accelerate revenue cycle processes.
Back office work centers are responsible to handle the manual work that falls out of automated systems. The efficiency of this process (or lack of it) directly impacts the company's bottom line.
As experts for 30 years assessing work operations, and deploying innovative technology solutions, we've come to identify what we call The Insidious 6, six overlooked efficiency issues that are the root cause of lagging cycles times, work backlogs and lost revenue.
- Inefficient Work Distribution Mechanism
- Uneven Employee Workload
- Inadequate Research Tools
- Limited Accountability
- Non Value Added Work Waster
- Lost Automation Opportunities
Wondering if WCM
is right for you?
Work Center Manager is a multi-industry solution. Contact us for more information regarding how WCM can help you.
Discover how ServiceSPAN designed a workflow solution that provided measurable process improvements without the need to create expensive direct software interfaces or replacing systems.